The HP printer offline is a common error that many users face. The problem begins when they want to print a document and give the necessary command. But instead of printing, nothing happens. On the contrary, an offline printer message shows on their systems. The most probable cause of this problem is the printer not being set in online mode. Besides, when your HP printer is not the default printer, you will face this issue. But there are various solutions for it. Read this article to find some quick and easy fixes.
Fix the HP Printer Offline Problem
You must first begin by ensuring that you’ve set your printer in online mode. If that does not resolve the problem, use other fixes.
Allow the HP printer to come back to online mode
Ensure that you haven’t selected the ‘Use printer offline option. Here’s how to check it.
Go to the settings of your system.
Choose ‘Devices’ followed by ‘Printer and Scanners.’
From the given list of printers, right-tap on your HP printing device.
Now remove the tick from the ‘Use printer offline option.
Use the HP Print and Scan Doctor
Is your printer set in online mode, but you are still complaining about why is my printer offline? It can be due to minor printer problems. Use the HP Print and Scan Doctor program to get rid of them.
Download the HP Print and Scan Doctor by heading to the HP website.
Run the downloaded HPPSdr.exe file.
Tap ‘Start’ and select the problematic printer.
The application will detect the possible issues causing the printer to show an offline status.
Go by the processes you see on your screen and tap ‘Yes.’
After the utility fixes the issue, you will not find your printer offline.
Uncheck the SNMP status enabled option
The SNMP status monitoring displays the connection condition and errors for a chosen printer object. You must uncheck this status to fix the HP printer offline issue.
Go to the ‘Devices and Printers' option in Control Panel.
From the dropdown, select ‘Printer Properties.’
Open the ‘Ports’ tab.
Select your printer’s IP address.
Click ‘Configure Port.’
Uncheck the ‘SNMP status enabled’ option.
Tap ‘OK.’
Update Windows 10
In most cases, Windows software automatically updates itself. However, if you are repeatedly finding the offline error, you must take steps to update it.
Hit Windows + I keys to open ‘Settings.’
Tap ‘Update and Security followed by ‘Check for updates.’
If there are pending updates, Windows will automatically download them.
After installing them, check if the problem persists.
Examine your VPN connection
Often, those complaining about why is my printer offline have their printers linked to a VPN. Use these pointers to fix the problem.
Disconnect from the VPN and access your printer.
If you want to use your printer and VPN, use a USB cable to link your system and printer.
If the problem persists, reconfigure your VPN.
Bring Your HP Printer Online!
You are now equipped with good resolutions for the HP printer offline issue. Use them and see the printer status turning online. If you want more guidance on the issue, seek a printer technical support service.
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